Sales Opening Hours:

Phone us on1800 910 010 or +353 (0)21 235 5909

Email us on:

Our Sales hours are:

  • Monday - Thursday: 8am - 9pm.
  • Friday: 8am - 7pm
  • Saturday: 9am - 5pm
  • Sunday: 10am - 6pm

Customer Support Opening Hours:

We now have the option to live chat with one of our support agents. This is quicker, easier and free of charge. Please visit and click the yellow chat icon.

You can also contact our support team via the messenger in our mobile app. Click here to download the latest version of our app

You can contact our web support team by clicking “contact us” below to discuss your account, one of our agents will be happy to help! 

Contact us

Alternatively you can phone Customer Support team on0818 323 920

Our Customer service hours are: 

  • Monday - Friday: 8am - 9pm.
  • Saturday: 9am - 7pm
  • Sunday: 10am - 6pm

Top Up Options

  1. Mobile App: Download our Top Up app on Android or iPhone
  2. Website: Top up online now 
  3. Shop: Purchase a top up in your local shop

Moving Home Team

Lines Open Mon to Fri 9am - 5pm 

Phone us on: 1800 844 784

Or Email:

Revenue Protection Team 

Email us on:


Phone us on: 1800 844 481

Or Email:


Installation Queries 


Phone us on: 0818 323 919


Landlord Sales

Phone us on: 1890 989 526

Or Email:

Emergencies & Faults

ESB networks: 1850 372 999

Company Address 

PrepayPower, Paramount Court, Corrig Road, Sandyford Industrial Estate, Dublin 18, Ireland