Friendly Credit: Smart Pay
Running out of credit doesn’t automatically mean running out of power.
We know that life can sometimes get in the way, so during the following times you won't lose power, even if you run out of credit.
Monday - Friday (3pm to 2pm)
Run out of Top Up Credit after 3pm? Top Up before 2pm the following day to ensure you won't lose power.
Saturday & Sunday (All Day)
You'll never lose power on Saturday or Sunday. Top Up before 2pm Monday to ensure you won't lose power.
Specific Holidays (All Day)
December 25th, 26th, 31st. January 1st. March 17th.
What happens when Friendly Credit ends?
If your balance goes below €0.00 you will need to Top Up before Friendly Credit hours end to avoid losing power.
How is Friendly Credit paid back?
Any Friendly Credit advanced during Friendly Credit hours will be paid back from future Top Ups. So keep topping up, even during Friendly Credit times.