I have multiple properties – can I sign up to PrepayPower?
Yes, there is no limit to the amount of electricity meters that we will install for free. Call us now on 1800 929 053 to discuss your needs.
How do I arrange to transfer the account from the old tenant to the new tenant?
To arrange transfer to a new tenant please call us on 1800 844 784. We will issue a new welcome pack with top up cards for the new customers.
My previous tenant had a PrepayPower meter installed in my property. What do I need to do?
There should be a main grey meter installed beside your fuse board and a keypad. There are two types of keypad: one is a plug in handheld device, and the other is a hardwired device that is attached to the wall below your fuse board.
We will terminate the existing account and set you up with a brand new one.
We’ll just need to you to provide us with some details about yourself and a reading from the ESB meter.
We’ll issue a welcome pack with new top up cards by post at no extra charge. Don’t worry; we can give you the unique card number to top up while you’re waiting on your cards to arrive.