Restore Power: Smart Pay meter

Run out of credit and need to get the lights back on? Well let's get you sorted. Follow the steps below for detailed instructions on how to restore power to your meter.

Step 1: In your app, either Top Up or activate Emergency Credit if available. Don't have the app? Click here to download.

Emergency Credit Available App

Step 2: Once you Top Up or Activate Emergency Credit, you'll be given the option to "Restore Power"

App Top Up

Step 3: Confirm that its safe to Restore Power

Restore Power Prompt

Step 4: You'll get confirmation that we'll Restore Power shortly

Restore Power Sucessful

Emergency Credit 

Has to be fully repaid before it can be activated again. 

Feedback

Did this solve your issue?

Contact Us
Our team is here to help!