Live Chat

To use our Live Chat service you will need to click the 'Accept Cookies' button below to allow only our Live Chat cookies to activate. Alternatively, you can contact us in other ways by visting our contact us page.

I have moved into a new home with a PrepayPower meter installed. What do I need to do?

  • We will terminate the existing account and set you up with a brand new one.
  • We just need to you to provide us with some details about yourself and a reading from the ESB meter 
  • We’ll issue a welcome pack with new top up cards by post at no extra charge
  • Don’t worry; we can give you the unique card number to top up while you’re waiting on your cards to arrive