How the €450 Government Electricity Credit Works

Everything you need to know about when and how you will receive your electricity credit payments from PrepayPower.

When Will I Receive My €450 Government Electricity Credit? 

Budget 2024 included €450 credit for all eligible domestic electricity customers.

The electricity credit will be paid in three €150 instalments. Households will receive the first payment in December 2023, the second in January 2024, and the third in March 2024.

PrepayPower customers will be paid their credit instalments within the following dates: 

  • First instalment: Between December 1st and 6th, 2023.

  • Second instalment: Between January 1st and 6th, 2024. 

  • Third instalment: Between March 1st and 6th, 2024.

You can check your payment status by filling out this online form

How Will PrepayPower Apply the €450 Electricity Credit to My Account?

The €450 government electricity credit payment will be applied to your account according to your PrepayPower service.

Here is how our SmartPay and Classic Pay customers will receive the three €150 instalments.

SmartPay and SmartPay+

  • We automatically apply the electricity credit to your account. 

  • We send you an email and SMS confirming the payment.

  • Check your new balance in the PrepayPower app. 

  • The transaction appears as Gov Elec Credit in your top-up history.


Classic Pay

  • We text/email you a special Powercode worth €150.

  • Enter the code on your meter keypad like a standard top-up.

  • Press 1-1-1 to check your new balance.

  • Hit 4 to see the code in your top-up history.

Have a new phone number or are you no longer a PrepayPower customer?

You can update your mobile phone details before the next instalment of government credit becomes available here.

If you’re no longer a PrepayPower customer, please complete this form to remove your details for the account.

How Do I Claim My Government Electricity Credit? 

Eligible customers do not need to claim or register for their €450 government electricity credit. The three €150 credit payments will be automatically applied to their accounts in December 2023, January 2024, and March 2024.

PrepayPower customers will receive SMS and email notifications when their electricity credit becomes available. They can confirm their payment and new balance by checking their PrepayPower app or electricity meter.

Who is Eligible for the Government Electricity Credit?

Your household should be eligible for the €450 electricity credit allowance if:

  • You have a registered domestic electricity account with an electricity supplier in the Republic of Ireland.

  • Your electricity meter has an ESB Networks Meter Point Reference Number (MPRN).

  • Your account is classified as a domestic customer by the following dates: November 29th, 2023 (pre-first instalment), December 20th, 2023 (pre-second instalment) and February 28th, 2024 (pre-third instalment).

Can I Still Claim the Electricity Credit Payment if I Just Switched to PrepayPower?

Yes. You can still claim the Government Electricity Credit if you switch to PrepayPower between the first and second or second and third payments. But it will depend on the date you joined our service.

You will receive: 

  • The first instalment from your supplier as of November 29th, 2023.

  • The second instalment from your supplier as of December 20th, 2023. 

  • The third instalment from your supplier as of February 28th, 2024.

No longer our customer? Please complete this form to remove your details from our records.


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