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About the installation process

  • Set a date

When you sign up you'll be given a date for installation that's convenient for you.

  • Gentle reminder

You’ll receive a text the day before your meter installation to remind you of your appointment. On the day, the installer will call you before his arrival.

  • Quick, hassle free installation

On arrival at your property, our installer will perform a number of checks before commencing installation (note: all of our installers are fully qualified electricians). The installer will also discuss positioning of the meter and keypad to ensure that you are happy before any works begin.

Please ensure that there is access for our installer to take a reading from your ESB meter. This will be sent to your previous supplier so that they can prepare your final bill.

The PrepayPower main meter will be mounted as close to your fuse board as possible. Your keypad will be mounted close by, usually below the fuse board at light switch level for easy access.
  • Tutorial
You will be given a tutorial on how to use top up and monitor usage using your keypad. We also provide a welcome pack which includes two top up cards, along with some tips and advice about the service.

The average time for Installation is 60 minutes.

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